State Farm® Insurance Agent Susan Smith

"Josh contacted me that my car insurance cost was going to be less & he wanted to talk to me about considering life insurance in addition to my other policies. He was courteous, informative & not pushy about getting the more expensive option available. He understood living on a budget & not wanting to go above my means, & he recommended an affordable option for my needs. The process was easy & initiated within a few hours of my call. I highly recommend SF & Josh for all your insurance needs!! 5 stars; I’d rate higher than 5 if available 😁👍🫶."

"Been with a different agency for years and Joshua made coming to State Farm really easy and with way better insurance too! Thank you!!"

"Excellent customer service very thorough quoting process love that they asked a lot of questions about my specific property and needs. I hate changing insurance, but they made the process less painful. Desiree is a rock star!"

"Worked with Josh on multiple properties and multiple vehicles, he made the transition over to State Farm seamless and I greatly appreciate all the help!"

"Susan is extremely helpful whenever I need assistance of any kind"

"Very nice and helpful"

"Customer service best ever…second to none! They absolutely care about their customers! My Agent Joshua is the man!"

"Excellent service by Josh Freist who was very patient and thorough explaining the coverages for my home and vehicle. He listened carefully and helped walk me through the documents to get me better coverage at a lower cost. Highly recommend!"

"So happy I found them, best prices around and they’re super friendly. You have questions or need insurance don’t hesitate and call them now and start saving"

"I always work with Markeysh he makes everything so simple and easy to understand. He has great energy and makes me feel like I’m valued and I’m important I’ve had one other insurance agency and it was horrible trying to get through to them for any thing love it here"

"I highly recommend Markeysh! He’s helped me under everything since i turned 18 and had 0 clue how to do anything involving insurance."

"Best experience I’ve ever had with an insurance agent. Joshua took the time to get me a great bundled insurance price. He rocks."

"I love State Farm. Have had them for years. Communication is on point and they can and will work with you. Overall very happy with them"

"Josh was super flexible with us getting us a rate lower than anyone else!"

"Joshua was very helpful"

"Joshua , was very helpful, kind, caring, and knowledgeable.. her really helped me get everything I needed.. Wonderful person. I'm happy I finally found a real human to talk to, and get insurance through.. Could not have asked for anyone better.. Thank you Joshua.."

"Worked with Desiree at Susan Smith State Farm. It was a great experience. She got us up a running quickly with one of the best price quotes."

"Had a fast and great experience, Markeysh Houston helped us out and helped us switch and saved us over $500. Thanks for the help!!!!"

"Josh was very polite, casual and saved me 120 a month. Thanks"

"I spoke to your customer service agent today Desiree Hawkins. She was very kind and polite. Very knowledgeable about her job. She went above and beyond to help me understand my question. I would definitely recommend your company to my friends and family. We need more people like her in the customer service industry."

"Just wanted to say thank you to Desiree she was very helpful and made sure to get me the best affordable insurance and coverage I could get I would highly recommend to family friends and other people as well she was efficient fast and had a very good customer service attitude thank you !"

"Markeysh was awesome help"

"Very helpful and nice"

"Well stay away from this agent. I had her for several years. Which was fine up until recently. I was paying $333 a month since August of last year since I purchased a new used vehicle about 10-year-old. The other vehicle on the policy is 19 years old. I discussed this with her, and we got it down to $232. I made my payment all is well. Then for the next month's payment I get my bill and it's right back to the $333. So, I reached out to her and she pawns me off onto Jeremiah. He says he's looking into it and will get back. This guy calls me every couple days to tell me he's still looking into only to push the payment up to the deadline to have to re-evaluate the cost of my coverage. I called several times requesting to speak to Susan (who I have been dealing with for years) only to have her refuse to call me back. So moral of the story when the something isn't correct on the agreed payment Susan will ghost you and hand you over to one of her little pawns. She is worthless and will run and hide when she wants to take you for an extra $100 bucks a month. Greed rules this office. Leave and go to Progressive."

"Markeysh was amazing help. Got us insurance at an amazing price. 100 percent recommend him"